Either you or we can initiate arbitration through the alternative dispute resolution provider the American Arbitration Association (the “AAA”) pursuant to the then-current Supplementary Procedures for Consumer-Related Disputes (the “Consumer Rules”), both of which are available at the AAA website www.adr.org.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, YOU OBTAIN FROM US FROM OR THROUGH THE WEBSITE OR SERVICES SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. Do my utilities get added to my Flex payments?

If you are a Flex Lease customer, you will see Flex Lease referenced under Device Agreement. This is how. The copying, redistribution, use or publication by you of any part of the Services, unless expressly permitted in this Agreement, is strictly prohibited. For these transactions, if you DO NOT tell us within two (2) business days after learning of the loss, theft or unauthorized use, and we can establish that we could have prevented the unauthorized transfer(s) if you had told us in time, you could lose as much as $500.

You agree to pay any amount owed to Flex even if you withdraw your consent and we close or limit access to your account. We also both agree that you or we may bring suit in court to obtain interim or preliminary injunctive relief necessary to protect the rights or property of you or Flex and all of its partners, affiliates, shareholders, employees, and agents of any kind (together, our “Affiliates”). You and Flex both agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services, Terms of Service or Privacy Policy must be filed within ONE (1) YEAR after such claim or cause of action arose or be forever barred. This E-Sign Consent constitutes your consent to receive disclosures and other information in electronic form. The laws of the State of Delaware govern your access to, and use of, the Services and the terms of this Agreement. Flex does not guarantee the authenticity of documents on the Internet. 2.9. Details on how Flex works to help you pay your rent on your own schedule.

Flex makes no representation that the Services are appropriate or available in other locations.
2.2.4.

The tools are not intended to provide financial, legal or tax advice, and we are not a financial planner, broker or tax adviser. The arbitration shall not involve any personal appearance by the parties or witnesses unless the arbitrator determines that an in-person hearing is necessary based on the request of one of the parties and any judgment on the award rendered by the arbitrator shall be final and may be entered in any court of competent jurisdiction. The Service and any related software is a “commercial item,” “commercial computer software” and “commercial computer software documentation.” In accordance with such provisions, any use of the Service by the Government shall be governed solely by these Terms. Standard mobile, message, or data rates may apply and you are responsible for any such fees. You may need certain hardware or software to utilize the tools, and you understand that your failure to have such hardware or software will result in your not being able to use the tools or some tool functionality. 2.8. We make no representation that we will improve or attempt to improve your credit record, history or rating. Flex works by sending money to your landlord at the beginning of the month, and charging you throughout the month on your schedule of choice.

Whenever we send you an email or text message regarding the Disclosures, that email or text message will contain instructions regarding how to view the Disclosures.4) Your electronic signature on agreements and documents has the same effect as if you signed them in ink.5) This consent applies to any transaction undertaken through the Services in the past, to all future disclosures and communications on your account, to all future transactions in which you use the Services, at any time, to any transaction with us, and to other Disclosures that we provide to you by email.
Tools We May Offer: We may from time to time offer you the ability to access certain financial management tools. You agree that these Terms of Service will not be construed against Flex by virtue of having drafted them. The section headings used herein are for convenience only and shall not be given any legal import. You are free to withdraw your consent at any time. In providing its services, Flex has no knowledge of, and is not responsible for a violation of any contractual obligations you may have with your Payee, including the Payee’s terms of use.

Except as explicitly provided elsewhere in this Agreement, all claims you bring against Flex must be resolved in accordance with this Section. The tools are intended only to provide general assistance in organizing your finances. You understand that Flex may report information about your Flex Line of Credit (such as on-time, late, and missed payments; any defaults; and the fact you paid off your Flex Line of Credit) to credit reporting agencies.

IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, FLEX AND ITS AFFILIATES ARE NOT LIABLE FOR ANY COMPENSATORY, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, PRODUCT LIABILITY OR OTHERWISE; NOR ARE FLEX AND ITS AFFILIATES LIABLE FOR ANY THIRD PARTY CLAIMS OF ANY NATURE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIMS. You expressly authorize us to use the information that we obtain from such reports to, among other things, market refinancings and Flex’s current and future products and services to you (both during and after the term of your Flex Line of Credit and the term of any other services you may obtain from us), provide you with other services (including financial management tools and credit profile tools) you may request, make decisions related to the servicing and collection of your account, measure how the Flex Line of Credit  you obtained from us impacts your credit, perform other statistical analysis, and share information with you about your credit profile.

We do not provide “credit services” or “credit repair” services.

Electronic Fund Transfers include such electronic transactions as direct deposits or withdrawals of funds, transfers initiated via telephone, website or mobile application. Obtaining Information from Your Landlord. Software from the Services may be subject to United States export controls.

Flex will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation. This information can include, but is not limited to, (1) rent payment history (2) failed payments (3) outstanding rent balance (4) credit score (5) personal information. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service. 3.5. This may include asking you for further information that will allow us to reasonably identify you, requiring you to take steps to confirm ownership of your email address or financial instruments, or verifying your information against third party databases or through other sources. Collecting Information About You.By using the Flex Services, you authorize Flex, directly or through third parties, to make any inquiries we consider necessary to validate your identity and to collect information about you in accordance with the Customer Identification Program (CIP) rules implementing Section 326 of the USA PATRIOT Act and our Privacy Policy. If you choose to follow a link to a website not controlled by Flex, you must do so at your own risk. To the fullest extent permitted by law, (1) no arbitration shall be joined with any other; (2) there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (3) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. There may be limitations on account activity that restrict your ability to make electronic fund transfers. Covered Borrowers under the Military Lending Act. Flex Rent Care Home - We offer furnished housing for a month or more. FLEX AND ITS AFFILIATES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY PRODUCT AVAILABLE FROM OR THOUGH THE WEBSITE OR THE USE OF THE SERVICES. Your consent to this E-Sign Consent means that Disclosures Flex provide to you electronically shall have the same meaning and effect as if provided in paper form. Under Device Agreement you can click on View current agreement to see your agreement terms. You can obtain a paper copy of an electronic Disclosure at no charge, provided that such request is made within a reasonable time after we first provided the electronic Disclosure to you. To access the Services you must create an account with Flex (a “Flex account”). Working with Third Parties.If you grant express permission to a third party to take specific actions on your behalf, or access particular information about your account, either through your use of the third party’s product or service or through your Flex account, you acknowledge that Flex may disclose the information about your account that is authorized by you to this third party. Absolutely. Examples of such tools include financial calculators, customized financial analyses, bill payment reminders, dashboards with information about your debts (including debts you may owe others) and/or assets, and other similar services. If my next place doesn't offer Flex, I wouldn't move there. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA rules and, where appropriate, limited by the AAA Consumer Rules. The parties specifically disclaim application of the Convention on Contracts for the International Sale of Goods.

You will remain liable for all obligations related to your account even after the account is closed. With Flex, I feel like I have more of an even flow of income. If you do not consent to this E-Sign Consent, you should not use the Flex Services.

Flex lets you split up and choose your payment dates for a single flat monthly fee. By agreeing to these Terms, you are also agreeing that you are responsible for keeping your passwords and usernames for these portals secure, and for keeping those passwords and usernames up to date in the App or Website. You understand that, in order to view and/or retain copies of the Disclosures, you may need a computer with an Internet connection (PCs should be running Windows 7 or higher and Internet Explorer 10 or higher, Chrome, or Firefox; Macs should be running OSX and Safari, Chrome, or Firefox); a mobile device (iOS 6.0 or higher devices running Safari or Chrome; Android 4.0 or higher devices running Android Browser or Chrome), a valid email address, a working mobile telephone number that can receive text messages, sufficient storage space to save Disclosures or the capability to print the Disclosures from the device on which you view them.

In the event of a dispute we encourage you first to contact Flex at team@getflex.com to try resolving your problem directly with us.


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