There is also The Power to Care, an Entergy Louisiana program that helps senior citizens and customers with disabilities pay their utility bills. CCC Program providing assistance for customers who were unemployed on or after March 16, 2020, the effective date of the City of New Orleans Stay-At-Home Order. Press question mark to learn the rest of the keyboard shortcuts.

Anyone have insight? Source: I imagined, fought for, and now help oversee the program.

I just got my bill due 8/3/20 and don’t see the credit applied. If you don't find your answer in search, provide as much detail about your trip as possible so we can better help you plan!

Additionally, all current late fees would be waived in concert with the application of the bill credits.

Funds available under the CCC program are limited and will be distributed on a first come first serve …

Use this community to ask New Orleans locals questions that you may not be able to find on Google: recommendations for restaurants, itinerary suggestions, questions about specific neighborhoods...etc. One way we do that is by providing safe, reliable and affordable power. By using our Services or clicking I agree, you agree to our use of cookies. Cookies help us deliver our Services. Hey guys, credit comes in the next (ie July-August) Bill.

Arghhhh! The CCC Program provides bill payment assistance for customers who were unemployed on or after March 16, 2020, the effective date of the City of New Orleans Stay-At-Home Order. Sometimes customers explain how they managed to cope with the problem.

Please use the search function first as many questions are asked (and answered) repeatedly. Your billing cycle probably goes June 20-July 20 or whatever.

2-3 weeks ago I applied and was approved for the Entergy CCC program ($100 bill credit for 4 months for those unemployed due to COVID19). We take the health, safety and security of our customers and communities very seriously. Know that we are here for you during this unprecedented time.

Nevertheless, other people's experience can be really interesting in order to avoid similar issues in the future. In addition, Entergy New Orleans has extended the suspension of disconnects for non … When I came across entergy reviews I found out people often have some issues with billing practices. If I find the letter I'll update.

July 2, 2020.

It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Effective July 1 st, Entergy New Orleans customers will have an additional resource to help with electric and gas bills with the launch of the new City Council Cares Program. Customers are eligible to take up to six months to pay their current bill and/or unpaid balances. I still can’t get my application approved because my mailing address is a PO Box so it doesn’t match my Entergy service address.

Customer assistance includes flexible options to extend time to pay and waiving late fees with payment arrangements. The City Council Cares (CCC) program would provide New Orleanians unemployed as a result of the COVID-19 pandemic eligible to receive a total of $400 of direct Entergy bill credits, at a maximum of $100 per month for four months. Back Twitter Facebook Linkedin Send Save Print.

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I can't find the approval I got but I seem to remember it implying that it wouldn't take effect until next month so maybe it won't be applied to July's bill. The program will remain open The City Council Cares (CCC) program would provide New Orleanians rendered unemployed by the COVID-19 pandemic eligible to receive a total of $400 of direct Entergy bill credits, at a maximum of $100 per month for four months.

The CCC Program will provide a monthly bill credit to eligible Entergy New Orleans residential customers for a maximum of four months. Even more, all current late fees would be waived in concert with the application of the bill credits.

Press J to jump to the feed. Sorry, this post was deleted by the person who originally posted it. We’re looking at the July 20-August 20 bills.

Resources to Help You. New program adds to Entergy New Orleans' Enhanced Customer Assistance Plan options.

I’ve now been told I can’t do it online so I have to find a printer and copier for the paperwork to submit in person.

The City Council Cares Program adds to Entergy New Orleans’ Enhanced Customer Assistance Plan. The CCC Program is available to all Entergy New Orleans residential customers with an active electric and or electric/ gas combination account and received unemployment benefits after March 16, 2020. I can’t believe I’m the only one with this issue but the city and Entergy are all surprised.

Entergy New Orleans residential customers who have an active electric or electric and gas combination account can visit www.entergyneworleans.com/citycouncilcares, text CCC … The CCC Program will provide a monthly bill credit to eligible Entergy New Orleans residential customers for up to four months. No June billing in the credit bill.

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