How well does the employee cooperate with fellow team members, managers, and customers?

For the most part, Lenny is a personable guy, but when he gets upset, his attitude turns shocking.

We’ve had some accusations from customers that Bill has lied in certain dealings and this is a trend that cannot continue. The best type of performance management relies heavily on the type of constructive criticism you provide your staff. Try out the demo performance review paragraph tool. Performance review phrases examples for customer service to write a performance evaluation and complete your performance review form for free. Customer Satisfaction Positive Performance Evaluation Phrases. So if you are stuck on how to make this time count, we have some great tips on how to ace your next review. Bryan is not only trustworthy, but has high ideals for how he wants those around him to behave. Many jobs afford some level of creativity for employees to express themselves. It seems like the deadlines are always looming, that human resources picks the worst possible time to have performance evaluations, and that you just can’t seem to find the right words for each employee’s performance review. Paula seems to shrink when she’s around others and does not cultivate good relations with her co-workers.

Sally has a creative touch in a sometimes monotonous role within our team – the way she adds inspiration to the day to day tasks she performs is admirable. Lenny is able to handle his clients well and does not have any complaints against him. His ability to quickly assess a problem and identify potential solutions is key to his excellent performance. Brian is one of the more technical employees we have on staff and can quickly analyze a situation and discover practical solutions. This feeling is common among Jeanne’s coworkers and management team. Whenever we have a difficult situation, we know we can bring Ryan into it as he can bring disparate groups of people together. Her attitude is one which should be emulated. Attitude performance appraisal phrases highlight how the employee has expressed himself and how he reacts to adverse situations. Wendy handles customer service situations well and is rated well by her peers, managers, and customers. As the boss, you are given the task of shaping your worker’s development so that they can grow with your organization. Cara is one of our most reliable employees who arrives on-time and leaves on-time. It’s not uncommon to feel overwhelmed with the responsibility of creating a document that could have lasting effects on your team. Customer service evaluations can be difficult as you may have to get creative with your performance evaluation phrasing, but the samples below really highlight how to write about customer service on the employee appraisal.

Peter could work on his point of view about difficult company decisions. In fact, although virtually every business uses some type of review process, very few managers are trained to conduct reviews effectively. Required fields are marked *, The Elements of a Good Performance Review Form, Performance Appraisal Phrases: Get Acquainted with Different Phrases. Peter is an excellent coach and regularly receives maximum performance from his direct reports.

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